FAQ Frequently Asked Questions

Welcome to our FAQ page! We created this page to answer some of the most frequently asked questions from our customers. We hope this will help you better understand our store and take full advantage of our products and services.

  1. What payment methods do you accept?

We accept payments via Stripe and PayPal. You can pay with your credit or debit card or use your PayPal account to make your purchases.

  1. How long does it take to receive my order?

Order processing time is two days. You will then receive your delivery within 3 days for mainland France and 5 days in Europe.

  1. How can I track my order?

Once your order has been shipped, we will send you a shipping confirmation email containing a tracking link. You will be able to follow the status of your order in real time.

  1. What happens if I am not satisfied with my order?

We are sorry to hear that you are not satisfied with your order. We offer a 30 day return policy for all of our products. If you are not satisfied with your purchase, please contact us for a refund or exchange. You can find more details on the Refund Policy page.

  1. How can I contact you if I have any questions?

You can contact us by sending us an email directly to contact@jugglepro.com. You will receive a response within 48 hours.

  1. How do I know if a product is in stock?

All products available for sale on our site are in stock. If a product is unavailable, it will be clearly marked as "out of stock" on the product page.

  1. Do you offer discounts for bulk purchases?

We offer preferential rates for bulk purchases. For more information on our wholesale rates, please contact us by Email at contact@jugglepro.com

We hope this answers some of your questions. If you have any further questions or concerns, please do not hesitate to contact us. We are always here to help!

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